Customer Service

I didn't mean to post anything this weekend (as you probably know we're moving), but I couldn't resist. Such a bizarre situation happened that I just had to write about it. Because we're moving, I called a company in charge or our home phone line and internet and asked them to move our service to our new place. Because it was more than 3 weeks notice, everything seemed to be fine. They will cut off our service on Friday early morning and connect the lines at our new place Friday morning. I've got at least 5 phone/email reminders last week that someone needs to be present at the new place in order to connect our services. Everything seemed to be so professional... But only until Friday morning. First the guy called that he is on his way half an hour later than he was supposed to come and it took him another ...

















